Payment

Credit Card or Electronic Funds Transfer (EFT)

 

Payment Terms

Standard is payment in full at checkout.

Upon approved credit, payment terms of net 30 are available.

Minimum Order Value

$1,500 wholesale (plus applicable taxes) per ship to location.

 

Handling Fee

No additional handling fees, beyond the standard shipping and handling rates, apply to orders.

Shipping and Handling

On minimum orders, provincial shipping rates are applied as an additional cost. See Shipping Fee Schedule.

 

Shipping Lead Times Aug-Dec 2018

Due to high volume of orders, all orders will be reviewed and your sales representative will provide an estimated delivery date. Delivery lead times will range from 2 to 12 weeks. All delivery dates will be confirmed by your sales representative upon receipt of your purchase order/web order.

Shipping Lead Times Standard

Shipping lead times will be confirmed upon completion of order.

Standard shipping lead times are 5-7 business days for ON, QC, ALB, MAN, SASK and 8-10 for NB, NS, PEI, NFLD

 

Damaged Goods

It is the retailers responsibility to validate the condition of goods upon receipt. Any damages in shipping from h+f to retailer must be identified within 5 business days of receipt. Within 5 days retailer must send photos of the damages and complete the Return Merchandise Authorization Form. Email photos and completed form to your humble+fume sales representative. Call your humble+fume service representative at 1-855-829-5962 in order to get your authorization #. Upon review and approval a credit will be issued for validated damages on your next order. All returns must be new and unused. All returned items must be accompanied by a completed Return Merchandise Authorization form and must have an authorization number.

 

Product Warranty

h+f does not warranty it's products directly. All warranty claims are handled direct with product manufacturer where applicable. See individual product warranty details at mfrs website.